Privacy Policy

In compliance with the provisions of the General Data Protection Regulation 2016/679 (GDPR) and the Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD) of December 5, 2018, we inform:

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you to review it periodically.

Who is responsible for the processing of your data?

Name: Solidteam Marketing Services SL
TAX ID: B67391318
Address: Passeig de Garcia Fària, 49, 08019 Barcelona
Phone: +34 932 715 824
Email: administracion@solidteam.com

You can use any of these channels to communicate with us.

Web or email contacts

What data do we collect through the web?

We may treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with data in the contact form, you will be identified so that we can contact you if necessary.

For what purposes will we process your personal data?

To answer your queries, requests or requests.
Manage the requested service, answer your request, or process your request.
Information by electronic means about your request.
Commercial information or events by electronic means, provided there is express authorization.
Perform analysis and improvements on the web, on our products and services, and improve our business strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party. In those cases where to make a request it is necessary to fill out a form and click the send button, the completion of the same necessarily implies that you have been informed and have expressly given your consent to the content of the clause attached to the form or acceptance of the privacy policy.

All our forms have the symbol * in the obligatory data. If you do not provide these fields, or do not check the checkbox to accept the privacy policy, the information will not be sent.

Newsletter contacts

What data do we collect through the newsletter?

On the website you can subscribe to the newsletter. If you provide us with an email address, we will store only your email address in our database and will send you periodic emails until you unsubscribe or we stop sending emails. You will always have the option to unsubscribe in any communication.

For what purposes will we process your personal data?

To manage the requested service.
Information by electronic means about your request.
Commercial or event information by electronic means, as long as there is express authorization.
To carry out analysis and improvements in the mailing to improve our commercial strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party. When subscribing, it will be necessary to accept a checkbox and click on the send button, which will imply that you have been informed and have expressly given your consent to receive the newsletter.

Customers

For what purposes will we process your personal data?

Elaboration of the budget and follow-up of the same by means of communications between both parts.
Information by electronic means about your request.
Commercial or event information by electronic means, as long as there is express authorization.
Manage administrative services, communications and logistics carried out by the Responsible.
Invoicing and declaration of the appropriate taxes.

Suppliers

For what purposes will we process your personal data?

Information by electronic means about your request.
Commercial or event information by electronic means, as long as there is express authorization.
To manage the administrative, communications and logistics services provided by the Responsible Party.
Invoicing and declaration of the appropriate taxes.
To carry out the corresponding transactions.
Control and collection management.

What is the legal basis for the processing of your data?

The legal basis is the acceptance of a contractual relationship, or otherwise your consent to contact us or offer us your products by any means.

Contacts on social networks

For what purposes will we process your personal data?

To answer your queries, requests or requests.
To manage the requested service, answer your request, or process your request.
To interact with you and create a community of followers.

What is the legitimacy for the processing of your data?

The acceptance of a contractual relationship in the environment of the social network concerned, and in accordance with its privacy policies:

We will treat them as long as you follow us or are a contact in the corresponding social network. Any rectification of your data or restriction of publications must be done through your profile settings in the social network itself.

Job seekers

For what purposes will we process your personal data?

Organization of selection processes for the recruitment of employees.
To summon you for job interviews and evaluate your candidacy.
If you have given us your consent, we may transfer your application to collaborating or related companies in order to help you find a job.

After one year from the receipt of your resume, we will proceed to its secure destruction.

What is the legal basis for the processing of your data?

The legal basis is your unequivocal consent when you send us your CV.

General information

Do we include personal data of third parties?

No. As a general rule, we only process the data provided by the owners. If you provide us with data of third parties, you must previously inform and request their consent.

What about data of minors?

We do not process data of minors under 18 years of age. Therefore, please refrain from providing them if you are not of that age or, where appropriate, to provide data of third parties who are not of that age.

Will we make communications by electronic means?

They will only be made to manage your request, if it is one of the means of contact that you have provided us.
If we send commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

We have adopted an optimal level of protection for the personal data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of personal data.

To which recipients will your data be communicated?

Your data will not be disclosed to third parties, unless legally required. Specifically, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the data processors necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or will be treated in their environment, always with maximum security.

The web development and maintenance or hosting company will have access to our website when we order it. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.

What rights do you have?

To know if we are processing your data or not.
To access your personal data.
To request the rectification of your data if it is inaccurate.
To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with the regulations in force.
To the portability of your data, which will be provided to you in a structured, commonly used or machine-readable format. This is only valid in certain cases.
To file a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not served you properly.
To revoke consent for any processing for which you have consented, at any time.

We have forms for the exercise of your rights; ask for them by email or use the forms prepared by the Spanish Data Protection Agency. The forms can be submitted in person, by letter or by email to the address of the Data Controller indicated at the beginning of this text. We will respond within a maximum period of one month from your request (two months if the matter is very complex, notifying you in advance).

How long will we keep your personal data?

Personal data will be kept for as long as you remain associated with us.
Once you disengage, the data will be kept for the legally prescribed periods, including the period in which a judge or court may require them according to the statute of limitations for legal actions.
We will keep all information and communications relating to your purchase or the provision of our service for the duration of the guarantees of the products or services, to meet possible claims.

Cookies policy

Solidteam Marketing Services SL informs about the use of cookies on its website: solidteam.com

What are cookies?

Cookies are files that can be downloaded to your computer through web pages. They are tools that play an essential role in the provision of many services of the information society. Among other things, they allow a website to store and retrieve information about the browsing habits of a user or their computer and, depending on the information obtained, they can be used to recognize the user and improve the service offered.

Types of cookies

Depending on who is the entity that manages the domain from which cookies are sent, two types can be distinguished:

Own cookies: those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the requested service is provided.
Third-party cookies: those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

Depending on the length of time they remain stored in the browser:

Session cookies: designed to collect and store data while the user accesses a web page. They disappear when the browser is closed.
Persistent cookies: the data remains stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

Depending on their purpose:

Technical cookies: allow navigation through the website and the use of its basic functions.
Personalization cookies: allow the user to access the service with predefined characteristics according to their terminal (language, browser type, regional configuration, etc.).
Analysis cookies: allow the monitoring and analysis of user behavior. The information collected is used to measure the activity of the website and the elaboration of browsing profiles.
Advertising cookies: allow the management of advertising spaces.
Behavioral advertising cookies: store information on user behavior to display personalized advertising.
External social network cookies: allow visitors to interact with the content of different social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.).

Disabling and deleting cookies

You have the option to allow, block or delete cookies installed on your computer by configuring your browser options. By disabling cookies, some of the services available may no longer be operational:

Cookies used on solidteam.com

Twitter cookie, as provided in its privacy policy and use of cookies.
Facebook cookie, as set out in its cookie policy.
LinkedIn cookie, as provided in its use of cookies.
Google Analytics, Google+ and Google Maps cookie, as set out in their page on what type of cookies they use.

Acceptance of the cookies policy

solidteam.com assumes that you accept the use of cookies. However, information about the cookie policy is displayed at the bottom of any page of the portal with each login. In front of this information you can:

Accept cookies: this notice will not be displayed again during the current session.
Close: the warning is hidden on this page.
Modify the configuration: you can obtain more information and modify the configuration of your browser.

Date of last modification: September 2025